Privacy Policy of Thejomaya Educational Services Pvt Ltd

Thejomaya Educational Services Pvt Ltd operates the http://www.thejomaya.com website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Www.thejomaya.com website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email and phone number. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Account Deletion Policy

Please visit this website periodically to check for updates to our Account Deletion Policy.

Introduction

At Thejomaya, we prioritize user privacy and autonomy. This User Account Deletion Policy is designed to provide a clear understanding of the steps you need to follow if you wish to delete your user account and the subsequent actions we take regarding your data.

How to Delete Your Account

Account deletion is exclusively available through our native apps. Please make sure you have the latest version of the app installed on your device.

Step-by-Step Guide for App

1. Log into the Spell Bee Academy app with your account.

2. Tap on Side Menu Bar.

3. Tap on the Privacy Setting.

4. Tap on the 'Delete Account' or 'Deactivate your Account'.

Upon completing the steps above, you can confirm that your account is no longer accessible by trying to log into the app & web. Once the deletion request is initiated, you cannot reverse the process through the web or app.

What Happens After Deletion

1. Immediate Loss of Access: After you’ve deleted your account, you will lose immediate access to it. This means you won’t be able to use our services associated with that particular account.

2. Data Purge: All your identifiable information will be purged from our systems within 30 days of your account deletion. This means that after 30 days, none of your personal details will be available in our databases. However, Company reserves the right to retain some of the record to comply with government’s statutory requirements.

3. 30-Day Restoration Window: Should you change your mind or if you’ve deleted your account accidentally, you have a window of 30 days to contact our support team to restore your account. After reaching out, our team will guide you through the restoration process.

4. Permanent Data Loss after 30 Days: If you don’t restore your account within the 30-day window, post that period, you will lose access to all the data associated with your account permanently.

Need Assistance?

If you’re facing challenges or have questions about the account deletion process, or if you wish to restore your account within the stipulated 30-day window, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us